Our Mission

Improve the quality of patient care by making first-rate interpreters available on a 24/7 basis at highly affordable rates to medical practices of all sizes.

Approximately 1 in 5 people in the U.S. speak a language other than English in the household. Interpreters 24/7 helps you properly care for an increasingly diverse population.

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Background

America is growing increasingly diverse. According to recent Migration Policy Institute (MPI) data, 61.6 million U.S. residents speak a language other than English at home, and 25.1 million are considered Limited English Proficient (LEP).

The Agency for Healthcare Research and Quality (AHRQ) adds, “The root causes of patient safety events for LEP patients are related to communication and lack of use of qualified medical interpreters.” In Unequal Treatment, an Institute of Medicine (IOM) analysis of malpractice claims where language barriers may have impacted patient health outcomes, in 91% of cases, health care providers didn’t use competent interpreters.

In today’s healthcare environment, quick and easy access to quality interpreters is a “must” for even the smallest medical practices.

Root Causes of Patient Safety Events

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Source: Agency for Healthcare Research and Quality

Our Contribution

Interpreters 24/7 makes it economical and easy for medical practices of all sizes and types to access interpreters skilled in more than 40 languages on a 24/7 basis via telephone and video. With medical document translation services (including rush jobs) also available, Interpreters 24/7 is your “one stop” for all your interpretation needs.

Our certified, rigorously trained interpreters are always ready to serve as an extension of your team. Advanced technology ensures all connections are entirely secure. We’re members of the American Translators Association and International Medical Interpreters Association, and stay on the cutting edge of the translation industry. Interpreters 24/7 will keep you HIPAA-compliant today and tomorrow.

With a focus on quality, service, and innovation, we believe once you give Interpreters 24/7 a try, you’ll consider us an essential resource to reduce medical errors, improve patient satisfaction, grow your practice, and raise your bottom line. See for yourself by accessing a skilled Interpreters 24/7 professional in just seconds.

Like you, we believe every patient should receive high-quality medical care, regardless of language spoken. Together, we’ll ensure it consistently happens.